Company Profile

MTech was launched in Bangladesh in 2012 under Multilink International Co. Ltd. to meet the growing demand for compatible toner products and provide services to small, medium, and large companies through consultancy and hardware distribution.

We provide end-to-end business solutions, from hardware product distribution and services to ERP software solutions that leverage technology. The company provides solutions for a dynamic environment where business and technology strategies converge. Our approach focuses on new ways of doing business, combining IT innovation and adoption, while also leveraging an organization’s current IT assets. We work with corporations of all sizes, as well as new-generation technology companies, to build new products and services and implement prudent business and technology strategies in today’s dynamic digital environment.

To provide premier customer service, MTech has its own branches and a dealer network across the country, including an internationally standard Head Office and Service Center in Dhaka, offering world-class sales and service facilities.

Our professional and trained staff are quick to respond to client pre-sales and post-sales inquiries and remain at client service until full satisfaction is achieved. Regardless of product or service value, we treat every client personally, studying and assessing their individual needs to deliver the right products and services with maximum value at reasonable costs.

Our Vision

We measure our success by customer satisfaction and remain committed to providing the highest level of customer service standards to both corporate and individual clients. Our corporate culture and professional staff handling ensure total customer satisfaction and peace of mind. We believe in Total Customer Intimacy and Loyalty.

Our vision is to become a regional IT Solution Provider, and because of that, we are engaged in research and analysis to produce globally compatible, world-class IT products, including MTech brand Toners and software products for small to large companies.

Our Mission

Every single day, we are engaged in delivering high-quality, applied IT solutions and invest time in research to deliver quality products and services to individuals, businesses, and for life. We accomplish this through:

1. Our Experience
2. Our Expertise
3. Our Research and Analysis
4. Our Technical Personnel
5. Our Professionalism
6. Our Corporate Structure
7. Our Innovative Ideas and Methods

Capabilities

MTech is uniquely capable of fulfilling the maximum requirements for any IT solution, from hardware and complex computing solutions to pre-sales consultancy, after-sales services, and product training.

HR Strength

We have a strong Human Resource team with approximately 40 personnel working in various departments and branches, including:

• Technical and Services Department
• Marketing and Sales Department
• Finance and Accounts Department
• Delivery, Shipment, and Logistics Department
• HR & Admin Department

Each of our staff members is highly professional and experienced, fully dedicated to customer service from pre-sales to after-sales support. Every staff member undergoes an extensive training program to meet customer satisfaction. The work processes of each department are maintained by an automated system within the corporate structure. Each staff member carries the company name brand and is dedicated to customer service.